James R Macdonald, MD - Service Ratings
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Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 72 Poll Questions:Did this provider seem irritated to be working with you?
Asked 5 times
Answered "Not at all, they were glad to help me with anything I needed" (100% satisfaction) 4 times
Answered "No, they were polite" (80% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 4 times
Answered "Definitely! They always call me back very quickly!" (100% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 2 times
Answered "No, I have to wait weeks before I hear back" (40% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 4 times
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 2 times
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 1 time
Answered "Not at all. It was obvious they didn't care about me" (20% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 3 times
Answered "Never, they are very reliable." (100% satisfaction) 3 times
Does this provider remember you by name?
Asked 3 times
Answered "Sometimes, but not always" (80% satisfaction) 1 time
Answered "Every single time, even if it's been months since my last appointment!!" (100% satisfaction) 2 times
Did this provider promise services he/she couldn't provide?
Asked 7 times
Answered "No, they were able to provide everything they said they would" (80% satisfaction) 5 times
Answered "Not at all! They exceeded my expectations" (100% satisfaction) 2 times
Does this provider offer flexible appointment times?
Asked 3 times
Answered "Yes" (80% satisfaction) 3 times
Did this provider rush your appointment?
Asked 3 times
Answered "No" (80% satisfaction) 3 times
Was it easy to make an appointment with this provider?
Asked 3 times
Answered "Yes" (80% satisfaction) 3 times
Was this provider late to your appointments?
Asked 4 times
Answered "Not at all, I showed up early and they were ready to see me" (100% satisfaction) 2 times
Answered "No, they were on time" (80% satisfaction) 2 times
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