They are a very busy office ,but they they answer my calls immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. I am always completely at ease during my appointments here. Dr Manzoor is the only Doctor who listed to me when I had a rare disease that almost killed me, pretty much saved my life. I really respect him as a doctor and person...He always listens. If I need anything between appointments, his nurse Karen always gets back to me very fast and if I am sick, they always work me in. You can tell they want their clients to be as comfortable as possible. I am so incredibly happy with the extreme friendliness of this doctor. It's something I look for in health care providers and found it here. You may have to wait a little bit for your appointment, usually because he is at the hospital a little longer than usual seeing his patients there on his lunch break...or taking his time with another patient. That is a good doctor, you rarely see that! SO, if you want quality healthcare, don't complain about your wait because he will take his time with you too...I hope he never moves from PC.