Michael L Gross, MD practices as a Dermatologist in CHESAPEAKE, VA.
ServicesMichael L Gross, MD provides dermatology services in CHESAPEAKE, VA. A Dermatologist is trained in skin care. A dermatologist is concerned with maintaining healthy skin, nails and hair as well as diagnosing and treating skin conditions and diseases. They also correct disfigurements, blemishes and scars. You might see a dermatologist for acne, or see a dermatologist for dermatitis.
Please call Michael L Gross, MD at (757) 423-2400 to schedule an appointment in CHESAPEAKE, VA or call for more information.
Well I think the care I received was fine, it is getting to that point that worries me. My appointment was for 10:40. I always go in early to fill out paperwork for a first visit. I was not seen until 12:20 ..I feel it is unacceptable. I finally got back to a room at 11:45 and still sat in the room 35 min. I had another appointment at 12:30 and one would expect lots of time to make it to the next one. No one even said, "Sorry for your wait". That makes me believe it is an everyday occurrence and they are just fine with that..
It is impossible to get an appointment at their office. They are always booked and have a long waiting list. I had to wait forever after I arrived for my appointment. They were running really behind a nd I was disappointed because it threw off the rest of my day. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They were far to arrogant to get any sort of outside advice, even though they knew they should. I was hoping to see someone that considered my safety more important than always having an answer. Their staff was not friendly at all, I didn't feel welcome there. Waited an hour for one of his nurses, not the doc. They said they were a specialists office, that was their excuse for being slow. I was in there maybe 5 min. with the nurse. That includes getting my problem fixed. People weren't happy when you told them this, so they're not interested in improving either. I had a problem with brand to generic change, took a week to get it straightened out. Had a problem with the attitude in the office on that.
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