They ignored my question.. Ruby Epstein psychguru was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The counselor ignored me when I first walked in and then she was very rude. I would never recommend anyone to see this woman. She did not appear fit to have a License.
I am going to refer everyone I know here. I absolutely love this place. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I don't know of anywhere else that would've taken better care of me. I had a great experience. They had quite a few interesting magazines, which made my time in the waiting room go by much faster.
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. I would never visit them again. I was very disappointed. They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there. I got an appointment quickly. I've never had to wait too long. I would definitely not recommend them to anyone. It wouldn't be fair for someone else to have to suffer through a session with them.
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