Have been a patient with my family for years. I had a broken tooth and I called to see if they could schedule me in. I was told they would call me back shortly. That was at 8am. By 10:30am I calle d back and she said she hasn't spoken to the doctor yet. I called again at 2pm and she said the dentist hadn't come by her desk to see about an appointment but it would be 3-5 weeks. WHAT! It is an emergency and they waited all day and had me call back numerous times. I called around town and 4 other dentists were able to accommodate me the next day and not being a current patient. I went to the appointment and needed a crown and root canal. I went to Warren Dental Arts and wanted my records transferred. They said there is a fee. I asked to speak to the manager. Saw her and told her the situation. She agreed that i was treated poorly and then said "we can get you in today and pull it" UMMM, no, i don't want it pulled. What a joke. She said because of the issues they would transfer my records at no cost. 2 weeks later I checked with our NEW dentist and they hadn't received the records for my family. I called Warren Dental Arts. She called me back 2 hours later and said they were sent the day after I called. She said they must be lost. Are you kidding me! Losing our records. I do not recommend Warren Dental Arts!
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