Randal K Dyck, O.D. - Service Ratings
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Eye Care
Terry R Carney, O.D.
Topeka, KS
Stacy K Fitch, O.D.
Topeka, KS
Thomas E Leonard, O.D.
Topeka, KS
Randall A Pohlenz, O.D.
Topeka, KS
1107 SW Gage Boulevard, Suite 200
Topeka, KS 66604
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 13 Poll Questions:Has this provider ever cancelled your appointment on you last minute?
Asked 2 times
Answered "Never, they are very reliable." (100% satisfaction) 2 times
Was it easy to make an appointment with this provider?
Asked 1 time
Answered "Yes! It was effortless!" (100% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 2 times
Answered "Yes" (80% satisfaction) 2 times
Was this provider late to your appointments?
Asked 1 time
Answered "No, they were on time" (80% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Sometimes, but not always" (60% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 1 time
Answered "Never! They have lots of business, but they do such a great job of never overbooking." (100% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "No, I didn't have to wait very long" (80% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 1 time
Answered "Yes, they made sure I had everything I needed!" (100% satisfaction) 1 time
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