Handicap issues are always a concern. They really thought things through to the point that I was able to negotiate my way to the office very easily.
Dr. Dyck was funny and took time to talk to me. He clearly showed that they had tons of experience and competence. I felt like I was definitely in the right hands. I only had to wait about 5 minutes. This provider is top notch! I've visited others in their field and I rate this one as #1. I have already sent tons of people here. I would recommend them to anyone in need of eye care; they are that good!
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special.
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