Patricia Salvato, MD practices as a Fibromyalgia Doctor in Houston, TX.She graduated from U Of Tx Med Sch At Houston, Houston Tx 77225.
Diversified Medical Practices
U Of Tx Med Sch At Houston, Houston Tx 77225
ServicesPatricia Salvato, MD provides treatment for fibromyalgia in Houston, TX. A Fibromyalgia Doctor specializes in helping patients with soft tissue pain in the neck and shoulders (also called fibromyalgia).
Please call Diversified Medical Practices at (713) 961-7100 to schedule an appointment in Houston, TX or to get more information.
I never had the chance to even see Dr. Salvato, so I am not rating her as a doctor. I am simply writing to express my disappointment in her staff, particularly Maria in billing. I booked this new pati ent appt 3 mos ago. The day before my appt at 345 (they close at 5), I noticed that I had a missed call on my cell phone. I call the number back and talk to Maria, who informs me that my insurance is "inactive" and that the PCP name is not Dr. Salvato. I tell her that no, that's not correct, I have the cards, and it says Dr. Salvato right on it. She continues to tell me that it is inactive , so I tell her that I have to call BCBS, but by this time it is 448, and there is no way I can get this resolved before they close at 5. She tells me that once I get it resolved that I can let them know at my appt. I call a supervisor at BCBS and let them know what 's going on and we get it resolved. There is a mishap with the premium and Healthcare.gov screwed up my premium payment , so it shows that I owe more than I do. I have to send in an appeal to get this resolved. But because it still shows that I owe more on my premium payment,. Today, after I drove in from Katy and explained this to a very unfriendly Maria, she said that I cannot use my insurance because it's a 50/50 chance that it won't get paid. I put BCBS supervisor Jason on the phone with her to assure her that this claim will be paid, and she still refuses me. I took the day off without pay for this appt. If I would have been advised of this even a few days before the appt, I could've gotten this resolved. She was the most unfriendly person I have had to deal with and basically I left feeling like this office cares more about $ than patient care. I am hoping that this whole inconvenience and terrible treatment is a blessing in disguise and that I am meant to find a doctor office who cares about patients and helping them instead of doing the opposite. Dr. Salvato may be a great doctor, but I will never have the chance to find out, as I am never stepping foot in that office again. Btw, it is a good thing that I decided to call back the missed call #, because she didn't even leave a message, or try to call my home #.
She treated my mother for years and was the only doctor that took time with Mom. They built a close patient/dr bond and was like family. Mom passed June 2014. My father seen her for a annual check up and she found lung cancer. Dr. S was very proactive in getting him treated immediately and he ended up having surgery less than a month later, now cancer free. I also see her for fibromyalgia and neuropathy (Same as my mom) she is very thorough and listens to your concerns and symptoms. I'm blessed to have her as part of my family.
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