I loved going there to take my kids, but I just went the the other day and was very upset the wait was horrible and the staff were overwhelmed with work and my kids favorite nurse is no longer there, so I'm thinking about changing my kids DR.Hopefuly I'll find a good DR with great nurses again...
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. I really like the nurses they r very helpful and caring about my children!
I can tell it is maybe not a top priority to maintain a professional appearance here. They didn't look terrible, but there is definitely lots of room for improvement. While waiting for my child's appointment to start I noticed my back started to hurt because they have the cheap plastic kind of chairs in the waiting room.
They briefly listened to me, but quickly downplayed everything I said or stopped paying attention. I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. They are WAY overbooked and the staff is clearly overworked and not always that pleasant. I've never been in there when the waiting rooms weren't packed with a bunch of very aggravated people. They seem to be more concerned about quantity of business over quality.
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