Ann Mccune, MD practices as a Dermatologist in Canonsburg, PA.
ServicesAnn Mccune, MD provides dermatology services in Canonsburg, PA. A Dermatologist is trained in skin care. A dermatologist is concerned with maintaining healthy skin, nails and hair as well as diagnosing and treating skin conditions and diseases. They also correct disfigurements, blemishes and scars. You might see a dermatologist for acne, or see a dermatologist for dermatitis.
Please call Ann Mccune, MD at (724) 942-0610 to schedule an appointment in Canonsburg, PA or call for more information.
They answered most of my questions but I could have used more information. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I really appreciated the fact that the staff was so welcoming. They were friendly and made me feel at home. I wouldn't say I was satisfied with my visit, but I wasn't unhappy with the doctor. Just would have liked to get more out of it I think. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question.
The office staff is very rude. I had a billing error that I called about. Talked to Peggy (billing girl?). She was incredibly rude explaining that I owed for my deductible. My ins. does not have deductibles, it pays 100% with patient copays at doctors office. She was so arrogant in telling me I was wrong. She called back and guess what.... she was wrong! They did not charge me the correct copay at my visit. She never apologized for her rudeness or their error. I will not go back. I don't need to be treated in that manner. Doctor was nice enough, but seemed very tired. She only spent about 3 min. with my daughter for her acne. The medicine prescribed did not even work. I will find another office that is more professional.
The good thing about this office is that the office staff will try to get you in quicky if you need to come in immediately as a first time patient. After the initial visit, it goes all downhill fast. As I was leaving my first visit, the office manager acted as if she was put out when I needed to book my next appointment. She was rather abrupt and rude with me. Not only that, I heard her make rude comments about a handicapped patient in the office. Follow-up visits are usually done by the PA, who is nice, but it is hard to see Dr. McCune again (and the office manager will give you attitude when you insist). My last office visit consisted of me waiting over an hour and I was never seen because I had to be at work. They said they were running behind but they managed to see two people who came in after me before they called me to the back. In the office this time, the office staff called a patient a b!tch and proceeded to make fun of the other patients. You can tell by the way the office is displayed, that it is not the most professional atmosphere. There are flyers taped all over the walls advertising services rather than in frames. The office looks generally old, worn and dated. There are always catty comments about patients to be heard from behind the glass partition. I will never go to that unprofessional office again.
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