I really loved dr dauphin he was very knowledgable and made me feel so comfortable! When I first arrived I was greeted and checked in quickly but I was left in the lobby for at least 35 minutes while I could clearly see and hear the black nurse goofing off. I finally got called back to the waiting room where I had to wait another 45 minutes. My appointment was at 9:15 and I was the first patient to arrive in the lobby. When the nurse, who I had previously seen goofing off, began to ask me the initial questions I was trying to explain my symptoms to her and she didnt want to hear all she wanted to do was get her questions answered and get out as quickly as possible. She was not sympathetic or understanding. Then she hurried out and I had to wait another 30 minutes for the dr to arrive and spend maybe 15 minutes with me. I was out of my humalog when I came to my appointment and the dr told me he would fax it to my pharmacy that day. I called the pharmacy all day and the dr never called it in. I called dr dauphin back to speak with the nurse but she was not available so I left a message. The girl at the front desk called me back and said the nurse wanted to know what I wanted. Which is ridiculous because thankless couldn't even call me back herself. I continued calling for a week And finally gave up and called my primary care dr. Literally 5 weeks later my pharmacy called me and told me that they just received the fax for my prescription! It's really a shame because I really liked dr dauphin but i will never go back and I'll make sure no one I know goes through that!