Dr. Walker is great and they make sure every single question I had was answered, and are always available if I think of any more questions I want answered. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all. The only issues I have had are with the billing department. I always double check my bills with my insurance statements, because it's not always right.
I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. They made an extra effort to emphasize preventative care, and gave me a ton of information about child safety and nutrition. I felt like they genuinely cared about my child's health. I can see now why they specialized as a pediatrician because they were so kid friendly. They put in the extra effort to make my child feel special and important.
They have a very good professional reputation. I know that I'm under the care of an expert. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. My whole experience at this office was above average starting with their very comfortable waiting room chairs to how patient and kind they were to my child. They were just fantastic. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They always take that extra step to make me feel special. I always enjoy my appointments here.
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