Open Your App and Say Ahhhh...

I just attended a very useful meeting, where there is a consensus that maybe how we practice primary care, an ideal, is actually a failure in reality. To some, it could look like a big power trip for a physician to invite you into her or his “territory,” ask you to sit on the end of a hard examination table half-naked, and offer no recognition that you took a half day off and maybe a quarter of tank of gas for 6 minutes in her or his exalted presence.

You then get a prescription for some drug you barely understand, are told to lose weight, exercise, de-stress over your sixteen year old, and “see me” in 6 months for another 6 minute visit. Of course 6 months later, you have not lost weight, still are not fit, still arguing with your now sixteen and half year old-- so your medication dose is increased. Maybe you are told to see the diabetic educator.

And, if you get sick, your physician is not accessible, so you go to the ER where some unknown physician will run thousands of dollars of tests, and then have the effrontery to tell you to lose weight, exercise, and have a family counseling session “somewhere.”  You might get antibiotics.

If, however, you REALLY do know something about DNA telomeres and endothelial health (you know, those heart attacks, strokes, cancer, dementia causing things) you might be less interested in prescriptions and more interested in how to really lose weight, maintain fitness, manage stress, and do those things that have to do with comprehensive prevention and wellness.

Prevention and wellness do not come in a pill (sorry statin industry). Primary care IS prevention and wellness. Does anyone else get this disconnect?

Many do now. And the answer is a paradigm change. See your physician for the annual check up exam, but after that, 90% of follow up visits can be by telephone or video visit app that includes your physician, but also those who (should) work with your physician in all things prevention and wellness: a nurse arranging immunizations and screenings (e.g. mammograms); a pharmacist on minimizing your dosages; a nutritionist who virtually is monitoring your food choices and weight through a mobile health app, and behavioral specialists who really can make a difference by integrating with other health apps. And, all this is in your “territory”: your home or workplace.  

Afterall, this is where YOU make your choices having to do with how YOUR DNA works and how YOU maintain vascular health.

So, if your physician and supportive staff do not offer telephone and video visit encounters for most of your non-emergency needs for the year -- change physicians or get a new insurance payer. I am an “old” family and emergency physician, and trust me, most of your needs are better met with virtual care that focuses on the relationship you have with a physician that does not require you half-naked every time.

Your physician knows so much more than prescribing drugs--but in too many cases the broken office visit model cannot afford allocate the time you need for a thorough consultation. Virtual encounters can help change this relationship in your favor hopefully providing a bit more virtual face time with your trusted physician. Demand it.

If you're a healthcare provider, you can start offering modern telemedicine services to your own patients by getting set up with an inexpensive Truclinic account. For more information on Truclinic, please email: steve(at)wellness.com for a demo.

3/28/2015 7:00:00 AM
Donald McGee
Written by Donald McGee
Dr. Donald McGee is the Founder of Wellness.com, a Board Certified M.D., graduated from Mt Sinai School of Medicine in New York, and has an accredited PhD in Health Studies from Saybrook Institute in San Francisco. He is also a Diplomate of the American Board of Emergency Medicine as well as a Fellow of the American ...
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Comments
I not only GET the disconnect, I've EXPERIENCED it!!!

It took me almost a decade to be diagnosed properly with heart disease. You see, I'm 5'2", weigh 107, non-smoker, non-diabetic, exercise (as much as my heart allows) daily, eat healthy meals, have utilized techniques in order to keep my stress at a minimum, have NO blocked arteries, no cholesterol, HDL, LDL, high blood pressure issues.

One would think that I would NOT, could NOT, be a candidate for heart disease, but oh how quickly we forget about the earliest stages of heart disease...congenital heart disease, especially when it doesn't, such as in my case, rear it's ugly head until late adulthood, even though I was born with numerous heart birth defects.

I was blown off by those same physicians that you speak about in your article for several years...always being told I was suffering from panic/anxiety attacks, hormonal issues, or stress-related symptoms which looked a lot like having a heart attack, and offered anti-depressants more times than I care to count.

I'm not the only Adult Congenital Heart Patient out there, and I'm definitely not the "first" woman who has been blown off when it comes to heart disease, even though according to the National Center for Disease & Prevention Control's latest report, heart disease is the number one killer of women over all other leading causes of death (including, cancer, other chronic illnesses, murder, accidents and suicide).

I WOULD LOVE to write an article regarding my journey, but it appears from my prior year's of experience in attempting to do so, that I am missing one key component...I am ONLY a patient, not a physician, cardiologist, psychologist, psychiatrist, or someone with any of those credentials, or sanctified acronyms following my name.

I have written a book however, entitled "Can You Hear Me Now: or do I need to yell into your stethoscope?" which tells of my journey in being diagnosed properly, as well as encouraging other patients, especially women with heart disease/attack symptoms, to better advocate for themselves. But, most importantly, my book also encourages physicians to learn to better listen to their patients with something more than just their stethoscopes!!!!

Would love to do an article for Wellness, but not sure if I meet those requirements necessary in order to do so? Just think of all of those women, and men, I could help learn to better advocate for themselves, rather than depend on the doc who spends less time with them than a "one night stand!"

I’m just sayin’....


Posted by Cynthia Brown
I can sure say most of the physicians I have had to "settle for" (because of insurance reasons) certainly give me the impression that I ought to be grateful they ever deigned to allow me into their office...their busy schedule, and quite frankly, their interrupted golf t-off.
Posted by Ken
Wow. Whlle I agree with some of the content (telemedicine is a better way to go—if only insurers would reimburse for it), the ideal of the annual visit itself is sort of a failure. As a physician myself, I really don't see how it helps the vast majority of well people. But what surprises me is the tone of the article. IT seems pretty cynical to suggest most physicians think of their patients coming in as a "power trip." My goodness, I practice maternal-fetal medicine, and I feel it is a privilege to be involved in my patients' care. I realize many drive for hours to get to our center (and that is why I wish we could do telemed across the state line), and all I see is the opportunity to help educate, support and improve the outcomes for the families who come see me. Maybe Dr. McGee is referring to the feelings he has when patients came to him, but a power trip is the furthest thing from my mind.
Posted by David Jones
Thanks for a glimpse into the future Dr. McGee!
Posted by John Valenty

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