Karl Edelmann, MD

Karl Edelmann, MD
Ann Arbor Family Care 955 W Eisenhower Cir Ann Arbor, MI 48103
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I got an appointment quickly. I've never had to wait too long. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They always take the time to listen to me. I know they really care about me and what I have to say. They have a very good professional reputation. I know that I'm under the care of an expert.
by Summer
October 16, 2011
Does this provider have helpful information available online?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
October 11, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was the waiting area spacious?
Yes
by Anonymous
October 10, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
September 30, 2011
They always take that extra step to make me feel special. I always enjoy my appointments here. They paid close attention to me and all of my questions were answered. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places.
by Dennis
September 13, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
September 13, 2011
Their prices were very fair. The level of care you get for the price is outstanding. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by Dennis
August 13, 2011
Did this provider have reasonable prices?
Absolutely!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this family doctor use current and safe equipment?
Yes
by Anonymous
June 03, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
June 03, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
March 18, 2011
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