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Kim VanDerveer, D.C.

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Kim VanDerveer, D.C.
(78 Reviews)
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1134 Troy Schenectady Latham, NY 12110
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Consumer Feedback

(78 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I was given a polite greeting when I walked in. It was nice to be acknowledged. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They went above and beyond what they told me they could do for me. I never expected them to be able to help me as much as they did. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking.
by Cindy
September 06, 2011
Did this chiropractor pressure you to return for unnecessary follow-ups?
Not at all! They always respect my decisions.
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
August 31, 2011
I would recommend Dr. Vanderveer to others, especially my friends and family. I was happy with his care and would like to pass on my good experience to others. He paid attention to my problem area, which I really appreciated. I felt like I got what I went for. However, his secretary was not very nice and I'm not sure why. She was nice to other clients who came in.
by harry cat
August 18, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
August 07, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider exaggerate his/her or abilities?
No, they went above and beyond what they told me they could do
Did this chiropractor use current and safe equipment?
Yes
by Anonymous
July 27, 2011
Was this provider's staff friendly?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were this chiropractor's adjustments gentle?
Absolutely! They were extremely careful
by Anonymous
July 14, 2011
Would you recommend this chiropractor to others?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous
June 27, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
June 25, 2011
Would you recommend this provider to others?
I Already Have
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
June 18, 2011
Did this chiropractor explain your treatment method before performing your adjustment?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
June 09, 2011
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Map and Directions
1134 Troy Schenectady, Latham, NY 12110