Sharron Williams, LMT, CT

Sharron Williams, LMT, CT
Soothing Comfort Massage 327 Union Avenue Framingham, MA 01702
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Consumer Feedback

(22 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did you feel like the massage therapist personalized your massage?
Yes, they personalized my massage
Did this massage therapist apply enough pressure during the massage?
Absolutely. They applied the perfect amount of pressure
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did the massage therapist have overly calloused hands?
Not at all! They had very smooth hands
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.110.6
June 26, 2013
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.238.57
June 17, 2013
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this massage therapist apply enough pressure during the massage?
Absolutely. They applied the perfect amount of pressure
Did the massage therapist ask you about your preferences for the massage before beginning?
Definitely! They asked detailed questions about my preferences for the massage before beginning
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.110.6
May 13, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did the massage therapist respect your privacy?
Absolutely! They made an extra effort to always respect my privacy
by Ocho xxx.xxx.238.57
January 01, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Shermaine xxx.xxx.121.120
September 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by George xxx.xxx.121.200
April 19, 2012
They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. One of the first things I noticed when I came in for my appointment here was that the building was not handicap-accessible. I didn't see any ramps or wheelchair accessibility, which seemed kind of strange to me. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment.
by Anonymous
February 11, 2012
I am going to refer everyone I know here. I absolutely love this place. They made the extra effort to make sure every question and concern I had was addressed. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They are always extremely careful to respect my privacy and knock every single time before they enter the massage room. I never have to worry. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance.
by Anonymous
November 23, 2011
It is obvious that their office is cleaned regularly. It was fantastic. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here.
by Anonymous
November 15, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared.
by Anonymous
September 30, 2011
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