Bonnie L. McDonald, DO

Bonnie L. McDonald, DO
Arizona Family Care, PLLC 18555 North 79th Avenue B 108 Glendale, AZ 85308
Add a Review

Consumer Feedback

(34 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
January 13, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Did you experience unnecessary pain during your visit?
No
Did this provider rush your appointment?
No
by Anonymous
December 21, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider promptly return your phone calls?
Yes
by Anonymous
December 18, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
December 06, 2011
Did you experience unnecessary pain during your visit?
No
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Was this provider's office too cold?
No, it was fine
by Anonymous
November 18, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
November 04, 2011
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They have a very good professional reputation. I know that I'm under the care of an expert. I was confident that they were using the latest treatment methods. I was very satisfied with my visit. They were helpful and I left feeling encouraged. I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help.
by plab
August 17, 2011
Were you able to relax during your appointment?
Yes
by Anonymous
August 08, 2011
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They had quite a few interesting magazines, which made my time in the waiting room go by much faster.
by Terri
July 12, 2011
Was this provider late to your appointments?
No, they were on time
by Anonymous
July 06, 2011
Add a Review