Cambridge Post Oak Animal Clinic

Cambridge Post Oak Animal Clinic
Cambridge Post Oak Animal Clinic 13205 South Post Oak Road Houston, TX 77045
Add a Review

Consumer Feedback

(39 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this veterinarian friendly?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
February 27, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you leave the animal hospital feeling satisfied with your visit?
Yes
by Anonymous
January 24, 2012
Did this provider answer all of your questions?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
by Anonymous
January 05, 2012
Would you recommend this animal hospital to others?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
December 22, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you leave the animal hospital feeling satisfied with your visit?
Yes
by Anonymous
December 13, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
November 03, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider always put the customer first?
Yes, they always put customers first
Did this animal hospital use current and safe equipment?
Yes
by Anonymous
October 27, 2011
They have the greatest designated area for pets to go to the bathroom here, which is extremely convenient. I never have to worry about scouting out a place for my dog to go pee and It is so well kept too. I have complete confidence in their ability to successfully diagnose and treat my pet with any ailment they might have. They've handled everything from annual shots to complicated illnesses, with competence and loving care. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate.
by Anonymous
October 08, 2011
I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. They have really great customer service here. They always put their customers first, regardless of the situation. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by Anonymous
September 28, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
September 02, 2011
Add a Review