Shelby Baker, DVM

Shelby Baker, DVM
Damonte Ranch Animal Hospital 1091 Steamboat Parkway, Suite 230 Reno, NV 89521
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.0.6
April 24, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.90.196
April 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.142.180
March 24, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Steve xxx.xxx.121.50
March 23, 2012
I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. The staff here goes above and beyond to make my pet and me feel at home. They are the friendliest people! They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice.
Above is the canned review based on my answers, and is almost perfect.

Great vet, works with you at all times, and keeps you on the loop.
by Anonymous
February 28, 2012
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. Everyone in my community knows that they are the absolute best in the field.
by Anonymous
February 27, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
by Anonymous
January 11, 2012
Dr. Baker is the most caring and knowledgeable veterinarian I have ever known in all my life of having many pets. She always remembers me and my animal’s needs and personalities and goes well out of her way to be approachable, even when my dogs are less than friendly. She keeps up with the latest research, and she’s always available by phone, even after hours. She helped us transition with one dog at home and in the most caring, nonjudgmental way possible. I am fiercely loyal to Dr. Baker, and would have a hard time trusting others after experiencing her excellent, compassionate care.
by Anonymous
September 02, 2011
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
by Anonymous
August 18, 2011
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office too loud?
No, it wasn't too loud
Does this provider promptly return your phone calls?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
March 14, 2011
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