Richard F Rodger DVM

Richard F Rodger DVM
Richard F Rodger DVM 5 Waterville Street North Grafton, MA 01536
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the examining rooms clean and free of odor?
Yes
by Anonymous
February 23, 2012
I will definitely refer my friends and family here. They were great and I think more people should know about them. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. Their prices were very fair. The level of care you get for the price is outstanding. I thought their pricing was very fair. I have been to other places that charge an arm and a leg and I was happy to see that they weren't one of them. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
by Anonymous
February 03, 2012
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
January 05, 2012
The staff here goes above and beyond to make my pet and me feel at home. They are the friendliest people! They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. Dr Rodger has been treating
all of my pets for over 28 years, he is wonderful and caring doctor, I would
not go anywhere else.
by Anonymous
January 03, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
October 18, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was the waiting area spacious?
No, but I can always find a seat
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
August 22, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Are you going to visit this provider again?
Without a doubt!
Does this provider treat every client equally?
Yes, they don't show favoritism
Were the examining rooms clean and free of odor?
Yes
by Anonymous
August 15, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
August 12, 2011
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. This provider has no helpful information available online, apart from their address and phone number. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. I appreciated that they were still concerned about my dog's health even after I left the office. I certainly make a point to go back and ask Dr Roger's opinion.
by Anonymous
June 16, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
March 21, 2011
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