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Lisa Sessoms , Executive Director

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Lisa Sessoms , Executive Director
Kris-Leigh Catered Living
(3 Reviews)
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831 Ritchie Hwy Severna Park, MD 21146
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Consumer Feedback

(3 Reviews)
Service
2 star average for Service
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Was this senior care facility's staff friendly?
They were decent
How would you compare this senior care facility to other senior care facilities you have visited?
The worst I have seen
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was this senior care facility clean?
It was satisfactory
by Anonymous xxx.xxx.9.21
July 10, 2014
I have had a wonderful experience with Kris-Leigh Assisted Living for the past few years. The residents and staff are great! The residents and staff are warm and welcoming to new residents. Several Kris-Leigh employees among the three communities were recognized and awarded the Caregiver of the Year award by Anne Arundel Department of Aging. The Activity Director understands and offers various activities for the different residents and has frequent outings. The delegating nurse and director are very knowledgeable nurses, and are very helpful to the residents and their families. Kris-Leigh offers resident and family counsel meetings to provide the best possible environment for all the residents - they listen! They even offer a monthly family support group to listen and educate. Caregiving is not an easy job - it takes special people to physically and emotionally care for the elderly, and the Kris-Leigh staff are doing an excellent job - thanks for all you do!!
by LES xxx.xxx.133.81
May 31, 2014
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Has this provider ever cancelled your appointment on you last minute?
They cancel on me all the time.
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous xxx.xxx.32.251
June 14, 2013
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Map and Directions
831 Ritchie Hwy, Severna Park, MD 21146