Colebrook Manor Animal Hospital

Colebrook Manor Animal Hospital
Colebrook Manor Animal Hospital 637 West Lincoln Highway Exton, PA 19341
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Consumer Feedback

(46 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you leave the office feeling satisfied with your visit?
Yes
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
by Anonymous xxx.xxx.232.39
January 15, 2014
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider have helpful information available online?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Would you recommend this animal hospital to others?
I Already Have
by James xxx.xxx.107.164
November 18, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Were the waiting room chairs comfortable at this animal hospital?
Yes
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Do you feel that you could have received better service somewhere else?
No, I don't think so
by MGM xxx.xxx.213.205
September 05, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
by Anonymous xxx.xxx.243.126
July 24, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's office too cold?
No, it was fine
Is this business handicap-accessible?
Yes, it was handicap-accessible
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.227.246
June 29, 2013
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did you feel that this veterinarian's pricing was fair?
It wasn't too bad, but I'm not sure I got my money's worth.
Did this animal hospital use current and safe equipment?
Yes
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.51.4
June 10, 2013
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous xxx.xxx.60.71
April 23, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous xxx.xxx.218.66
April 20, 2013
Was this provider's office easy to locate?
Only with clear directions
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were the waiting room chairs comfortable at this animal hospital?
Average
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
by Anonymous xxx.xxx.254.88
January 04, 2013
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Was this veterinarian friendly to your pet?
Sort of, not overly friendly however
Was this veterinarian compassionate when your pet was sick?
Not really, they didn't really seem to care that much.
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Carol xxx.xxx.109.64
December 06, 2012
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