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Mid-Ozark Animal Health Center

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Mid-Ozark Animal Health Center
Mid-Ozark Animal Health Center
(20 Reviews)
> Get Phone Number & Directions
900 West Highway 32 Salem, MO 65560
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Brenda xxx.xxx.199.16
March 16, 2012
Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. It was easy to get the appointment time that worked for my schedule. I have complete confidence in their ability to successfully diagnose and treat my pet with any ailment they might have. They've handled everything from annual shots to complicated illnesses, with competence and loving care. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times.
by Anonymous
March 05, 2012
They fully explained my pet's condition. When I left I knew exactly what my pet has and what treatments are available. They have really great customer service here. They always put their customers first, regardless of the situation. I've been to other vets that have designated areas for dogs to go to the bathroom but I didn't see one here. It really wasn't that big of deal though because there was a little grass outside the office so it was fine.
by Anonymous
February 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Were you able to relax during your appointment?
Yes
by Anonymous
January 19, 2012
Excellent people--they were very compassionate and professional during a difficult time. Recently my cat became seriously ill with a fatal virus and had to take him in twice during emergency hours--once on a Monday evening, the other on a Sunday--both times, the doctors and staff were kind--didn't make me feel like I was inconveniencing them at all.

The doctors explained all my options fully, allowed me to make my own choice, and supported my difficult decision to put him down without judging me. One week after I lost him, they sent me a sympathy card signed by everyone at the office. I will bring my future pets there.
by Anonymous
November 22, 2011
Does this provider treat every client equally?
Yes, they don't show favoritism
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were the waiting room chairs comfortable at this animal hospital?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
November 09, 2011
The office was very easy to locate. I didn't have any trouble finding it at all. I have complete confidence in their ability to successfully diagnose and treat my pet with any ailment they might have. They've handled everything from annual shots to complicated illnesses, with competence and loving care. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
by Anonymous
October 15, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
September 27, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
September 15, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this veterinarian friendly to your pet?
Yes, my pet seemed to really like him/her
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
July 21, 2011
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Map and Directions
900 West Highway 32, Salem, MO 65560