All Creatures Veterinary Clinic

All Creatures Veterinary Clinic
All Creatures Veterinary Clinic 11105 East Dishman Mica Road Spokane Valley, WA 99206
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Consumer Feedback

(31 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by mcheste xxx.xxx.237.72
March 20, 2012
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I do plan on recommending this animal hospital to my friends and family. I was really pleased with their work and how they treated my pets.
by Anonymous
February 18, 2012
I was given a polite greeting when I walked in. It was nice to be acknowledged. Their prices were very fair. The level of care you get for the price is outstanding. They fully explained my pet's condition. When I left I knew exactly what my pet has and what treatments are available. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease.
by Anonymous
December 13, 2011
Were the examining rooms clean and free of odor?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
December 01, 2011
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this veterinarian able to perform all basic as well as complicated procedures?
No, I had to take my pets somewhere else
by Anonymous
November 22, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider have reasonable prices?
Yes
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
by Anonymous
August 29, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you experience unnecessary pain during your visit?
No
Would you recommend this animal hospital to others?
I Already Have
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
August 05, 2011
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider promptly return your phone calls?
Yes
by Anonymous
June 17, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the kennels and holding areas clean?
Yes, they were spotless
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
May 27, 2011
Unlike other veterinarians I've been too, I have never seen them appear overwhelmed by too many pets. They are extremely organized and make sure the vet has plenty of time to see each patient for as long as necessary. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. Remembering clients by name is not a very big concern for the staff here because every time I come in for an appointment I constantly have to remind them who I am. It would be nice to be recognized at least once is all I'm saying. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. I was never left in the dark when my pet had to stay in overnight care here. This veterinarian is so thoughtful when it comes to keeping owners fully informed on their pets condition and making follow-up calls exactly when promised.
by Anonymous
May 24, 2011
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