Highland Veterinary Hospital PC

Highland Veterinary Hospital PC
Highland Veterinary Hospital PC 2925 Avenue Of The Cities Moline, IL 61265
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Would you refer this provider to a family or friend?
Yes
by Anonymous
January 16, 2012
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Was this provider's office too cold?
Not at all, it was the perfect temperature
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
by Anonymous
December 07, 2011
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Does this provider remember you by name?
Sometimes, but not always
Did this provider rush your appointment?
No
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
August 29, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this provider's office clean?
It was satisfactory
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
July 25, 2011
Did this veterinarian answer all of your questions?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was it easy to make an appointment with this provider?
Yes
by Anonymous
July 07, 2011
One thing I did enjoy was the waiting room chairs. They were comfortable and I didn't mind waiting in them for the appointment. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. The office was very easy to locate. I didn't have any trouble finding it at all. They were absolutely amazing and make others in the same field look like beginners.
by Anonymous
June 27, 2011
Does this provider offer flexible appointment times?
Yes
by Anonymous
June 24, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
by Anonymous
May 13, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider's staff friendly?
Friendly Enough
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
by Anonymous
May 06, 2011
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