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COOK'S MEDICAL CARE CO INC

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COOK'S MEDICAL CARE CO INC
COOK'S MEDICAL CARE CO INC
(49 Reviews)
> Get Phone Number & Directions
785 WYOMING AVE KINGSTON, PA 18704
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Consumer Feedback

(49 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Would you refer this provider to a family or friend?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was it easy to make an appointment with this provider?
Yes
by Anonymous
November 23, 2011
Was it easy to make an appointment with this provider?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider listen to your input and concerns?
Yes
by Anonymous
October 10, 2011
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
August 24, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Are you going to visit this provider again?
Without a doubt!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
July 14, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
June 17, 2011
Did this provider answer all of your questions?
Yes
by Anonymous
May 12, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was the waiting area spacious?
Yes, extremely spacious
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
May 02, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
April 21, 2011
My aging mother ordered a chair from this store and was promised delivery on the following Friday (about one week). While awaiting to receive the chair, she called "Brian" on three occasions in order to understand what her portion of the bill was to be. He spoke to her only once--the other two times he did not return a promised call. I spoke to him on the Saturday afterward. At first I was told he was unavailable and that he would return the call. When I asked when that would be, I was told there was no way of knowing. The clerk who answered the phone was trying to be helpful but could not seem to connect with anyone who would have knowledge of the order status. While discussing this, Brian became available and took my call. Although he was not rude, he demonstrated a completely uncaring lackluster interest in trying to help a customer. He claimed to have received a message yesterday afternoon but could not explain why he did not return the call upon receipt of that message. He also claimed to have no knowledge of which salesman sold the chair, nor did he have any way of determining the status of the order. One gets the sense that the customer will be either ignored or told a "story" while the store gets around to dealing with the task of ordering the chair. I canceled the order and Brian seemed quite happy to see that happen. How does this place stay in business?
by Anonymous
June 12, 2010
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Map and Directions
785 WYOMING AVE, KINGSTON, PA 18704