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PATIENT AIDS INC

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PATIENT AIDS INC
PATIENT AIDS INC
(50 Reviews)
> Get Phone Number & Directions
100 crossing dr wilder, KY 41076
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Consumer Feedback

(50 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Everyone is so helpful when I call and when I stop in to buy something.
by Cheryl Daniels xxx.xxx.99.232
October 17, 2016
Been waiting since february for batteries for a power chair, First they said they never recieved the scripts but turns out they had them both I had doctor office sent. Nothing Done SPoke with manager John whom indicated he would personally follow through on this. Three weeks later I stop in. Nothing done.That day was told they would come on that Friday to install. The day of install I was called and informed they did not have the batteries in stock. Two weeks I call again and asked for John left message He was too busy to take call . Two hours later still no return call. I call again leave message. He left for home with out calling me back.
by Pamela Camp xxx.xxx.224.105
April 29, 2016
Run far far away from this company. They don't call back as promised they loose Doctors rx prescriptions when they deliver o2 tanks they don't have toggle turns on top so you can't even turn O2 on with. I have worked in Healthcare for 40 years 20 in home health and this is the worst healthcare provider I have ever seen. If you care about your loved one you need to find another provider I give them no stars but this review makes you pick one to post.
by donaldbustle xxx.xxx.240.116
December 01, 2015
This company is incredibly dishonest! I was the office manager for a doctor and the rep for the company came in and quoted me a price of $500 for the cpap machine if our insurance would not cover the cost. We were told the insurance covered the price since our deductible had been met. Then we start getting bills for $165 a month. I am now told the insurance was covering the RENTAL of the machine but since our deductible for the new year was not met we had to pay. We were never told we were RENTING the machine! My husband has used a cpap for 20 years and we have never rented a machine but owned the machine.

So, they have people going out and misrepresenting their company. Then they have people in the locations not disclosing the facts. The health care industry is already enough of a ripoff without having to deal with these types of businesses. Do not be fooled by their "good ole boy" telling you Kentucky history facts while you are on hold. They do not have even one positive review and that should tell you something!
by PetiteFlower xxx.xxx.212.187
October 29, 2015
Terrible customer service. Never received itemized copy of payments I made Amber said she would send it AND make a note in my account so I wouldn't get a LATE FEE.... Guess what arrived today... a late fee And no copy that I asked her to send. I'm mad and I feel like they aren't giving me credit for the checks I have sent.
by v. xxx.xxx.227.34
September 14, 2015
Had everything we went for. Then delivered equipment to my home the next day.
by tim Murph xxx.xxx.193.29
September 03, 2015
I have used your company as a supplier of my cpap requirements in the past and now am receiving robo calls from your company. I do not answer these types of calls. If you want to sell your product I want it done on a personal basis. I was sales during my working career and if used this method with my customers I would have to look for another line of work.
by Bill xxx.xxx.74.208
September 02, 2015
Worse customer service ever! Won't return calls, fails to ship requested items, and clearly don't care
by Sally xxx.xxx.233.207
May 05, 2015
I bought a transport wheelchair and a wedge seat cushion for the chair here for my mother. I used it to get her into her apartment and back out one time, and found that the cushion was not comfortable to her and slipped in the chair, which was unsafe. She had to be re-hospitalized that day. She was in the hospital for a week and still in a rehab hospital now, so we had no chance to deal with the cushion problem. I called to see if the cushion could be returned a month after the purchase, and was told that it would have had to be returned within 3 days of purchase. I do not see this information on the receipt. The fact that she was hospitalized and we were very busy with that did not matter. So please be aware of this policy!
by Nancy xxx.xxx.209.179
May 01, 2015
Helpful and friendly. they have a lot to pick from.
by Debbie xxx.xxx.85.235
January 19, 2015
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Map and Directions
100 crossing dr, wilder, KY 41076