Arrowview Animal Hospital

Arrowview Animal Hospital
Arrowview Animal Hospital 766 East Highland Avenue San Bernardino, CA 92404
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Consumer Feedback

(125 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.205.204
May 05, 2013
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.236.235
April 29, 2013
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous xxx.xxx.192.66
April 29, 2013
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.212.9
April 24, 2013
Was this provider's office easy to locate?
Fairly Easy
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Was this provider's office clean?
No, I didn't feel comfortable at all
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.4.66
March 29, 2013
Are you going to visit this provider again?
Without a doubt!
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.22.104
March 25, 2013
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Was this provider's office clean?
Yes everything was neat and sterile
by LETTY xxx.xxx.250.112
March 23, 2013
Was this provider's office clean?
It was satisfactory
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this veterinarian friendly?
Absolutely Not!
by Anonymous xxx.xxx.125.146
March 21, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Was it easy to make an appointment with this provider?
Yes
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
by Anonymous xxx.xxx.90.165
March 17, 2013
Thanks to their good level of care that they always offer here my pets have enjoyed healthy and long lives. My pets have never been misdiagnosed and I recommend them to anyone who loves their pets. I could tell they really care about everyone who visits them. I was very comfortable the entire time. The staff here is friendly and welcoming. My pet and I always are made to feel at home.
by Sue xxx.xxx.205.204
March 09, 2013
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