Heidi Dirkse, Owner, veterinarian

Heidi Dirkse, Owner, veterinarian
Indian River Veterinary Clinic 5668 South Straits Highway Indian River, MI 49749
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
They are awesome, remember my name and each pet name. Even when I meet them somewhere else they ask abut my pets by name They are worth the drive to me and my pets don't freak out with them
by Rachel Love xxx.xxx.183.152
October 14, 2014
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
I Already Have
Would you refer this provider to a family or friend?
Definitely
Does this provider remember you and your circumstances at every appointment?
Yes
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
by Anonymous xxx.xxx.106.60
July 08, 2014
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Was this veterinarian friendly?
Extremely Friendly
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
by Shane Riska xxx.xxx.46.118
March 11, 2014
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider have reasonable prices?
Absolutely!
Are you going to visit this provider again?
Without a doubt!
Does this provider promptly return your phone calls?
Yes
by DeBonna Cole xxx.xxx.230.240
January 28, 2014
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Would you recommend this animal hospital to others?
I Already Have
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.72.254
October 20, 2013
Was this animal hospital's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.227.51
July 20, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.40.50
June 11, 2013
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Was this provider's office too cold?
No, it was fine
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by KiKi xxx.xxx.158.250
March 26, 2013
Did the veterinarian allow you to stay with your pet at all times?
Yes
by Anonymous xxx.xxx.91.93
March 11, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Would you recommend this animal hospital to others?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.163.69
February 19, 2013
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