Veterinary Clinic Of Prophetstown

Veterinary Clinic Of Prophetstown
Veterinary Clinic Of Prophetstown Prophetstown, IL 61277
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Consumer Feedback

(46 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
February 20, 2012
Was the waiting area spacious?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's staff friendly?
Yes
by Anonymous
February 11, 2012
Did this provider answer all of your questions?
Yes
Was it easy to make an appointment with this provider?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Would you recommend this animal hospital to others?
Yes
by Anonymous
January 27, 2012
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you feel safe in this provider's care?
Yes
Are you going to visit this provider again?
Without a doubt!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
by Anonymous
December 13, 2011
Was it easy to make an appointment with this provider?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
December 08, 2011
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
November 14, 2011
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They had some of the best pricing I have ever seen. It even seemed to be a little under what other veterinarians in the area charge, so needless to say I was pleasantly surprised. The vets and staff here were so nice and helpful; I have already told my loved ones that they should start coming here. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important.
by Anonymous
November 11, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
November 05, 2011
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. It's so refreshing to find a vet that isn't always overwhelmed by too many pets. They are able to spend as much time with you as you need and are never rushed off to see another pet.

The doctor is one of the kindest vets I have worked with. He called me several times to keep me up on my cat's condition and was very compassionate and understanding. I didn't feel like he was trying to create charges, but seemed genuinely concerned with my pet's health. He is completely worth the drive!
by Anonymous
October 29, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
October 28, 2011
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