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Michelle Kem Hor, M.D.

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Michelle Kem Hor, M.D.
Springs Gastroenterology, PLLC
(17 Reviews)
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160 W. Fillmore Colorado Springs, CO 80907
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Does this provider treat their staff well?
Kind of, but not very well
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
February 01, 2012
Did this provider use excessive foul language?
No
Were the waiting room chairs comfortable at this gastroenterologist's office?
Yes
Was the waiting area spacious?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider late to your appointments?
No, they were on time
by Anonymous
December 19, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office too cold?
No, it was fine
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
by Anonymous
October 17, 2011
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I will definitely refer my friends and family here. They were great and I think more people should know about them. Everyone in my community knows that they are the absolute best in the field. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here.
by Marshall E Baker Jr
May 23, 2011
Does this provider have helpful information available online?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Would you recommend this provider to others?
Yes
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
April 18, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
April 15, 2011
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by Nellie
March 09, 2011
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Map and Directions
160 W. Fillmore, Colorado Springs, CO 80907