Valley Hi Nursing Home

Valley Hi Nursing Home
Valley Hi Nursing Home 2406 Hartland Rd Woodstock, IL 60098
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Just a really nice place to walk into, I was only there for a job interview but the people are nice. The atmosphere is great and kind. I can not wait to get to know the place better.
by Anomoyus
September 26, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider promptly return your phone calls?
Yes
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous
August 02, 2011
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. They put in the extra effort to make me feel valued and important. Everyone in my community knows that they are the absolute best in the field.
by The Doctor's Daughter
April 12, 2011
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Did this provider use excessive foul language?
Yes! It was very unprofessional!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
April 11, 2011
Would you recommend this provider to others?
I Already Have
Are you going to visit this provider again?
Without a doubt!
Would you refer this provider to a family or friend?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous
March 14, 2011
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