The Kent Specialty Care Center

The Kent Specialty Care Center
The Kent Specialty Care Center 46 Maple St Kent, CT 06757
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Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
they are an excellent facility and the staff is supportive and helpful. They treated my grandmother with the utmost respect and compassion. The night staff she raved about on Canterbury, one woman was her favorite. I would recommend this nursing home to anybody who is looking for relaxation and personalized care.
by bakerschoice xxx.xxx.252.17
May 28, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.14.73
May 07, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.97.78
April 22, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider late to your appointments?
No, they were on time
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were you able to relax during your appointment?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous
January 24, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
January 09, 2012
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
December 23, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
December 09, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Would you recommend this nursing home to others?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
October 19, 2011
Would you recommend this nursing home to others?
Yes
Was this provider's staff friendly?
Yes
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
August 03, 2011
Is this provider's business conveniently located?
No, its really far from the freeway and other shops
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did they follow up with you after your appointment?
Yes.
by Anonymous
August 01, 2011
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