Saint Thomas More Nursing & Rehabilitation Center

Saint Thomas More Nursing & Rehabilitation Center
Saint Thomas More Nursing & Rehabilitation Center 4922 LaSalle Rd Hyattsville, MD 20782
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Consumer Feedback

(57 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Would you refer this provider to a family or friend?
No, I wasn't impressed
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
by Anonymous xxx.xxx.20.235
April 23, 2013
Were the restrooms clean at this provider's office?
No, they were disgusting
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
by Anonymous xxx.xxx.63.2
March 27, 2013
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was it easy to make an appointment with this provider?
No, it took a while
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.47.121
March 22, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Laila xxx.xxx.14.31
January 02, 2013
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did this provider wear an obnoxious cologne?
Somewhat, it didn't smell very good
Would you recommend this nursing home to others?
No
Does this provider use current and safe equipment?
Fairly current
Were you able to relax during your appointment?
Not really, I was a little uneasy
by blablabla xxx.xxx.12.184
December 03, 2012
I am not going to refer my family and friends here. I just wasn't that impressed. If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. The equipment at this nursing home was current and safe and I knew that my loved one would be receiving the highest quality of care. Their office was clean enough, nothing special though.

My brother was there for seven months and I found the nursing care efficient, but the attitudes of other employees unfriendly. Also, on the patient floor there was always an odor. I had disputes with the billing office several times, and NONE of them were friendy or professional.
by JD xxx.xxx.15.136
November 30, 2012
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.178.148
November 20, 2012
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Did this provider prominently display their diplomas or business license?
Yes
by Barnes xxx.xxx.18.253
November 14, 2012
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.115.206
November 12, 2012
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Would you recommend this nursing home to others?
Absolutely Not
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did this provider have reasonable prices?
No, it was expensive.
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous xxx.xxx.78.93
November 12, 2012
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