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East Haven Nursing & Rehabilitation Center

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East Haven Nursing & Rehabilitation Center
East Haven Nursing & Rehabilitation Center
(21 Reviews)
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2323-27 Eastchester Rd Bronx, NY 10469
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Consumer Feedback

(21 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
1 star average for Value
They ignored my questions and my appointment seemed rushed. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. my mom was there for 4 weeks and poor care for her results for to pass away god bless you mom
by son xxx.xxx.212.68
August 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.65.129
June 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.224.128
April 19, 2012
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Did this provider use excessive foul language?
Yes! It was very unprofessional!
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
by Anonymous
January 31, 2012
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Did you feel safe in this provider's care?
Absolutely Not!
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
by Anonymous
January 30, 2012
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Did this provider prominently display their diplomas or business license?
No, I never saw one
Would you refer this provider to a family or friend?
No, I wasn't impressed
Do you feel that you could have received better service somewhere else?
No, I don't think so
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
by Anonymous
September 19, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
September 16, 2011
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. Sometimes, I have to persuade them that I have an important concern that needs their attention. There have been times that they've paid attention to my concerns, but not many. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here.
by Mark
August 19, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
July 06, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous
June 11, 2011
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Map and Directions
2323-27 Eastchester Rd, Bronx, NY 10469