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Bala Nursing & Retirement Center

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Bala Nursing & Retirement Center
Bala Nursing & Retirement Center
(27 Reviews)
> Get Phone Number & Directions
4001 Ford Rd Philadelphia, PA 19131
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Consumer Feedback

(27 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Did this provider use excessive foul language?
No
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.218.174
February 12, 2013
Are you going to visit this provider again?
Not if my life depended on it
Was the waiting area spacious?
No, it was rather cramped
Does this provider use current and safe equipment?
No; the equipment needs to be updated
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did this provider use excessive foul language?
Yes! It was very unprofessional!
Did this provider use excessive foul language?
Somewhat. It was a little excessive.
by Scott xxx.xxx.228.30
February 08, 2013
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.96.220
February 08, 2013
Was this provider's staff friendly?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Does this provider use current and safe equipment?
Yes
by Anonymous xxx.xxx.248.21
February 06, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.194.2
November 12, 2012
Was this provider's office clean?
No, I didn't feel comfortable at all
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Did this provider answer all of your questions?
None of my questions were answered
by anon xxx.xxx.33.154
October 05, 2012
Worst nursing home in Philadelphia. Don't take your parents here. They will sit and rot if they are assigned to the second floor. Aides sit about playing with their phones or lazily stare off into space while their residents vegetate. No way for the elderly to live
by Daughter of a resident xxx.xxx.33.164
October 01, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.213.107
August 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Dee Dukes xxx.xxx.36.37
April 16, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by TIMBACKPEDAL xxx.xxx.224.34
March 13, 2012
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Map and Directions
4001 Ford Rd, Philadelphia, PA 19131