Kenneth Scherbarth II, DO

Kenneth Scherbarth II, DO
Northwest Family & Spinal Clnc 1802 S Union Ave Ste 2 Tacoma, WA 98405
Add a Review

Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did they follow up with you after your appointment?
Yes.
Does this provider remember you by name?
Sometimes, but not always
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
March 28, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's office too cold?
Yes, I was freezing
by Anonymous
March 18, 2011
They were absolutely amazing. It is obvious that their office is cleaned regularly. It was fantastic. They made the extra effort to make sure every question and concern I had was addressed. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately. They completely surpassed all my expectations and I that is why I have been a patient with Dr. Scherbarth for many years.
by Sylvia B.
March 14, 2011
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I wasn't worried about their equipment. It was safe and well taken care of.
by Charlie
March 04, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider listen to your input and concerns?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
March 03, 2011
Add a Review