Beth Du, MD

Beth Du, MD
Associated Internists 5855 Bremo Rd Ste 403 Richmond, VA 23226
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Consumer Feedback

(27 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
December 01, 2011
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by Donna
November 30, 2011
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
November 11, 2011
Dr. Du is thorough and very professional. She takes time to listen and answer questions and doesn't rush out of the room. She reads my file prior to entering the exam room and is aware of my ongoing conditions, coordinating care with the specialists I am also seeing. The waiting room is comfortable and I have rarely had to wait more than a few minutes for my scheduled appointment. Staff members make an extra effort to be polite, professional, and courteous.
by Anne
September 06, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
August 30, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I was given a polite greeting when I walked in. It was nice to be acknowledged. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by meg
August 11, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
July 21, 2011
Does this provider use current and safe equipment?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Would you recommend this provider to others?
I Already Have
by Anonymous
July 20, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider offer flexible appointment times?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
July 03, 2011
Are you going to visit this provider again?
Without a doubt!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider have an entertaining selection of waiting room magazines?
Yes
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
July 01, 2011
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