Michael Taylor, MD

Michael Taylor, MD
Primary Health Group Forest 7611 Forest Ave, Suite 250 Richmond, VA 23229
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
August 31, 2011
Are you going to visit this provider again?
Without a doubt!
Would you refer this provider to a family or friend?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
August 26, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider's staff friendly?
Friendly Enough
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
August 03, 2011
I got an appointment quickly. I've never had to wait too long. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Cathy
August 03, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider promptly return your phone calls?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
June 22, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
April 27, 2011
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They put in the extra effort to make me feel valued and important.
by wanda
April 08, 2011
Would you refer this provider to a family or friend?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider use current and safe equipment?
Yes
Did this provider have reasonable prices?
Yes
by Anonymous
March 17, 2011
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