Alison Christian Taylor, MD

Alison Christian Taylor, MD
Western Branch Family Practice 3325 Taylor Rd Ste 107 Chesapeake, VA 23321
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Consumer Feedback

(87 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did they follow up with you after your appointment?
Yes.
Were you able to relax during your appointment?
Yes
Was this provider's office too cold?
No, it was fine
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
December 07, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
November 29, 2011
This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I was shocked when they dismissed my concerns as unimportant and told me I was just overreacting. I knew that my situation needed attention, and I couldn't believe that they wouldn't even look into it.
by Erica
November 21, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
November 11, 2011
Was this family doctor's staff friendly?
Friendly Enough
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider answer all of your questions?
Yes
by Anonymous
October 26, 2011
I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. I did experience some pain that I felt could have been avoided, but it wasn't too bad. They could work on improving their level of customer service here. It wasn't the worst that I have seen, but overall I left unimpressed.
by T.B.
October 25, 2011
I was somewhat uneasy during my appointment. I was never able to fully relax. .The magazines in their waiting room were so boring. It made my time in the waiting room drag. Dr was not friendly or 4;warm" in any kind of way, she made me feel as if I was wasting her time.
by Kendel
October 10, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
October 03, 2011
Did this family doctor answer all of your questions?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
September 22, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office easy to locate?
Fairly Easy
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
September 20, 2011
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