Directory > Providers > Hospital Facility > Hospital > TX > Grapevine > Texas Health Adult Care > Reviews

Texas Health Adult Care

Wellness.com Featured Provider
Texas Health Adult Care
Texas Health Adult Care
(15 Reviews)
Office

(817) 310-3772

 3801 William D Tate Ave #840B Grapevine, TX 76051
Add a Review

Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Was this provider's office easy to locate?
Fairly Easy
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
August 29, 2011
Did they follow up with you after your appointment?
Yes.
Was this provider's office too cold?
No, it was fine
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this general practitioner friendly?
Yes
by Anonymous
August 04, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
June 01, 2011
They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid.
by Scott Conard
May 23, 2011
The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help.
by phyllis koch
April 29, 2011
Add a Review
Map and Directions
3801 William D Tate Ave #840B, Grapevine, TX 76051
Website https://www.care.texashealth.org/thpg/adult-care-3801-william-d-tate-avenue-suite-840-grapevine
Primary Specialty

Hospital

Practice Texas Health Adult Care
Business Hours
Monday:7:30 AM - 5:00 PM
Tuesday:7:30 AM - 5:00 PM
Wednesday:7:30 AM - 5:00 PM
Thursday:7:30 AM - 5:00 PM
Friday:7:30 AM - 12:00 PM
Saturday:Closed
Sunday:Closed