Was this provider's office too cold?
No, it was fine
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider maintain a professional appearance?
Yes, he/she looked very professional