Houston Neurological Institute - Pasadena

Wellness.com Featured Provider
Houston Neurological Institute - Pasadena
Houston Neurological Institute - Pasadena Office

(713) 947-3100

Fax (713) 947-6103 4141 Vista Rd Pasadena, TX 77504
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.0.61
June 14, 2012
I was very disappointed with Dr Eberle. I went to see Dr Eberle because I was having severe fatigue, headaches/head pressure, numbness in my feet and several other neurological symptoms. Dr Eberle constantly interrupted me as I was trying to explain the symptoms I was having. I told her about the numbness in my feet and her comment was "so what". I told her that I was having sever fatigue and that my GP had done some blood tests to try and determine what the problem was. When I told her that my GP did not find anything in my blood tests she stated "Well if your GP didn't find anything wrong then you should just go back to work." Of course that was impossible because I was exhausted beyond belief. Dr Eberle was completely arrogant and made little if any attempt to try and help me. She simply stated "I don't see anything wrong with you and recommend that you go back to work". Dr Eberle recommended that I take Cymbalta (an antidepressant) for the numbness in my feet and should "just not worry about it". An antidepressant for numbness in my feet? What a grossly incompetent doctor. After consulting with several other physicians it turns out that I have a severe case of Myalgic Encephalomyelitis (this is a well-known neurologic/immune dysfunction illness). This is a very severe illness and Dr Eberle missed it completely and recommended that I return to work. I would not recommend Dr Eberle to anyone. Not even a dead person for an autopsy. Looking at all of the poor reviews here on Dr Eberle, I'm not the least bit surprised at the poor and incompetent treatment that I received. Well everyone, you have been warned!
by Joe Smith xxx.xxx.249.218
May 02, 2012
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.128.70
April 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anna P xxx.xxx.57.65
March 28, 2012
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider give unbiased advice?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
October 25, 2011
They barely acknowledged me and rushed me in and out of the office. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They were a little too argumentative and angry. They didn't seem like they wanted to listen to almost everything I had to say. I did not feel safe at all in their care. I definitely had doubts about their qualifications.
by MS survivor
August 28, 2011
I was very satisfied with my visit. They were helpful and I left feeling encouraged. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here.
by Vada Gerfers
August 24, 2011
Are you going to visit this provider again?
Sure
by Anonymous
August 09, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
April 29, 2011
Would you refer this provider to a family or friend?
No, I wasn't impressed
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was the waiting area spacious?
Yes
by Anonymous
April 13, 2011
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Business Hours
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:Closed
Sunday:Closed