Joe Black, MD

Joe Black, MD
Black & Benton Pediatrics 4741 N Broadway St Knoxville, TN 37918
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Consumer Feedback

(52 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider offer flexible appointment times?
Yes
by Anonymous
December 19, 2011
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider's staff friendly?
Yes
by Anonymous
December 01, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
October 08, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
September 23, 2011
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the waiting room chairs comfortable at this pediatrician's office?
They were average
by Anonymous
September 06, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
August 28, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this pediatrician respect your views and opinions on parenting?
Absolutely! They made an extra effort to support and encourage me
by Anonymous
August 26, 2011
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
No, they didn't make me feel uncomfortable or stupid
Does this pediatrician use current and safe equipment?
Fairly current
by Anonymous
August 26, 2011
Was this pediatrician friendly?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
August 25, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
July 14, 2011
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