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Shelley Schuler, MD

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Shelley Schuler, MD
Burgoon Mackay & Schuler
(101 Reviews)
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266 Lancaster Ave Ste 304 Malvern, PA 19355
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Consumer Feedback

(101 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Was this provider's office easy to locate?
Fairly Easy
Did this provider prominently display their diplomas or business license?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this provider's office too cold?
No, it was fine
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
December 22, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this dermatologist friendly?
Yes
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
December 07, 2011
Was this dermatologist friendly?
Extremely Friendly
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider late to your appointments?
No, they were on time
Did they follow up with you after your appointment?
Yes.
by Anonymous
November 20, 2011
Dr. Schuler's practice is very customer focused. She is efficient in dealing with your issues and takes time to respond to your questions. You can trust her guidance and can ask any question. I'm confident they always have my best interest at heart. They always dress professionally and the entire staff obviously makes an effort to look their best and maintain a professional appearance. I got an appointment quickly. I've never had to wait too long. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by West Chester Patient
October 21, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
October 20, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider give unbiased advice?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
October 18, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
October 16, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
October 14, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
October 13, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Would you refer this provider to a family or friend?
Yes
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Was this provider's staff friendly?
No, they were rude
by Anonymous
September 29, 2011
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Map and Directions
266 Lancaster Ave Ste 304, Malvern, PA 19355