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Seth Silberman, MD

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Mayfield Heights, OH

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Seth Silberman, MD
A Northcoast Ear Nose & Throat
(29 Reviews)
> Get Phone Number & Directions
6770 Mayfield Rd Suite 322 Mayfield Heights, OH 44124
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Consumer Feedback

(29 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Would you refer this provider to a family or friend?
Yes
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
January 12, 2012
I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. I have more than once recommended them to my friends and people I've met. They are the best of the best!
by Amy
January 09, 2012
Dr. Seth Silberman, MD is a very good ENT doctor who treated me with the utmost respect and courtesy. He was concerned about some of the hearing problems I seemed to be having and made sure that I was given exhaustive testing to see what was going on and reassured me about what was going on. I deeply appreciated his kindness and willingness to answer all of my questions thoroughly. LOVE this doctor and I would recommend him to anyone seeking expertise in the field of ENT medicine. You WON'T be disappointed! Good man, good doctor and very kind staff, too!
by Sally
December 22, 2011
Was there annoying music playing while you waited or during your visit?
Yes, it was downright irritating!
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
by Anonymous
December 14, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
December 05, 2011
Steetsboro office receptionist is very rude! Staff did not make me feel comfortable. Didn't know anything more when I left than I did when I arrived at either appointment. I will not spend anymore of my hard earned money at this facility!
by Jeannette
November 16, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
October 17, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this ENT Otolaryngologist promptly contact you with any test results?
Absolutely, I couldn't believe how quickly they got back to me
by Anonymous
October 16, 2011
Did this provider have reasonable prices?
They were decent, but not very affordable
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
September 21, 2011
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Yes, I felt very involved in my treatment
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider answer all of your questions?
Yes
by Anonymous
September 12, 2011
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Map and Directions
6770 Mayfield Rd Suite 322, Mayfield Heights, OH 44124