Richard Thomas, MD

Richard Thomas, MD
Thomas & Thomas Ophthalmology 18660 Bagley Rd Ste 300 Cleveland, OH 44130
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider late to your appointments?
No, they were on time
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
July 18, 2011
Is this business handicap-accessible?
Not at all! There were barriers everywhere making it impossible for handicapped people to enter
by Anonymous
July 14, 2011
Would you refer this provider to a family or friend?
Yes
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
July 11, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
June 20, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Are you going to visit this provider again?
Sure
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this provider's office too cold?
No, it was fine
by Anonymous
June 07, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was it easy to make an appointment with this provider?
Yes
by Anonymous
May 25, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
May 12, 2011
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was this provider friendly?
Yes
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
March 11, 2011
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