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Colette Willins, MD

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Westlake, OH

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Westlake, OH

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Westlake, OH

UH Family Medicine Specialists

Westlake, OH
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Colette Willins, MD
Willins Colette R
(37 Reviews)
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29325 Health Campus Dr, Comm Fam Med/Ste 1 Westlake, OH 44145
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Consumer Feedback

(37 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Would you refer this provider to a family or friend?
Yes
by Anonymous
February 02, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Were the waiting room chairs comfortable at this family doctor's office?
They were average
by Anonymous
January 17, 2012
Does this family doctor use current and safe equipment?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
January 09, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
November 23, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Were you able to relax during your appointment?
No, I was on edge
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you feel safe in this provider's care?
Yes
by Anonymous
November 07, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was it easy to make an appointment with this provider?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
November 07, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider have helpful information available online?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
October 05, 2011
Was this provider's staff friendly?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Does this provider treat every client equally?
Sometimes, but not all the time
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did they follow up with you after your appointment?
Yes.
by Anonymous
September 13, 2011
Were the waiting room chairs comfortable at this family doctor's office?
Not really
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
September 09, 2011
Was this provider late to your appointments?
No, they were on time
Was this family doctor's staff friendly?
Yes
Was the waiting area spacious?
Yes, extremely spacious
Did you experience unnecessary pain during your visit?
No
by Anonymous
September 01, 2011
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Map and Directions
29325 Health Campus Dr, Comm Fam Med/Ste 1, Westlake, OH 44145