James Nordlund, MD

James Nordlund, MD
Group Health Assoc 7423 S Mason Montgomery Rd, Group Health Assoicates Mason, OH 45040
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Consumer Feedback

(42 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Was this dermatologist's staff friendly?
Friendly Enough
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Would you refer this provider to a family or friend?
Yes
by Anonymous
December 13, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did you leave the office feeling satisfied with your visit?
Completely!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
December 07, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
December 05, 2011
Does this provider give unbiased advice?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
November 30, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
November 17, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Was this provider's office clean?
Yes everything was neat and sterile
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
November 07, 2011
Dr. Nordlund is a very nice man who really knows his stuff. My complaint lies not with him, but rather, his nurse, Leah. She has no regard for patients as she feels she can express her attitude whenever she feels it necessary, going so far as calling me a bad person. I had to speak with the head of the organization regarding her behavior. She provides terrible service.
by Kara
November 04, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
October 19, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
October 17, 2011
Does this dermatologist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
October 11, 2011
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