Jonathan Richman, MD

Jonathan Richman, MD
Pinehurst Neurology Pa PO Box 1749 Pinehurst, NC 28370
Add a Review

Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Were you able to relax during your appointment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider use excessive foul language?
No
by Anonymous
July 06, 2011
I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.
by Edward Fisher
June 24, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you experience unnecessary pain during your visit?
No
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider late to your appointments?
No, they were on time
by Anonymous
June 16, 2011
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. The chairs in the waiting room were pretty standard I suppose. They served their purpose while I was waiting, but it would have been nice if they were a little more comfortable.
I was very satisfied with my visit. They were helpful and I left feeling encouraged. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting.
by mbbt
May 17, 2011
Was this provider's office too cold?
No, it was fine
Was this provider's staff friendly?
Yes
Would you refer this provider to a family or friend?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider late to your appointments?
No, they were on time
by Anonymous
April 14, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
April 06, 2011
Add a Review